Abraxas Services

Abraxas Medical Solution's services go well beyond the simple delivery of software. We provide numerous services to assure a successful implementation and continued use of Abraxas medical software suite:

Free Consultation

Prior to purchase, our team of experts works on your project by listening to you, analyzing your current workflow, understanding your unique requirements for an EMR and PM software and evaluating the desired outcome from automating the workflow of your office. They then propose a turn-key solution, at no additional charge, to best fit your needs and achieve your automation goals including a detailed implementation plan.

Project Management

Upon your approval of the implementation plan, Abraxas Medical Solutions will assign you a Project Manager that works very closely with your practice and the designated Abraxas Medical Solutions' technical staff to assure all parties work together to ensure a successful and timely implementation of your entire software.

Data Conversion

If data conversion is needed, your Abraxas Project Manager will coordinate these activities with you. Data conversion can potentially save you a significant amount of time that otherwise would have to be spent transferring your data from existing software to the Abraxas medical software solution.

Software Personalization

Flexibility is The Key!

We fully recognize that each practice is unique in terms of how they handle medical charting, medical billing and other management issues. We also understand that each provider practices medicine in his/her own way. Therefore, the Abraxas suite of medical software was developed so that the user can easily modify many aspects of the software. Alternatively, Abraxas Medical Solutions' technical staff can work with you closely to tailor the software, in as much as possible, to meet your individual needs.

Software Training

Through comprehensive onsite and/or internet software training , Abraxas Medical Solutions can provide you and your staff with the knowledge and the skills that you will need to harness the software's benefits. Our software trainers have extensive experience in their particular area of expertise: Electronic Medical Records or Practice Management.

Software Support

Our knowledgeable software support staff takes pride in assisting our clients to achieve maximum uptime and return on their investment. Support calls are handled promptly and courteously. Remote access is available for real-time connection to your computer system.

Your annual software support maintenance contract includes all the software updates and upgrades, assuring that your software is consistently up to date with the latest in healthcare information technology and guidelines mandated by outside agencies.